Unlimited IT Help Desk Support
For emergency service call 410-720-1220 or email support@dpsolutions.com
Confidence-Plus™ customers receive unlimited access to our IT help desk, including assistance with:
- Network operating systems and utility software on servers running Windows
- Workstations, desktops and laptops running Microsoft Windows and Apple Macintosh
- Microsoft back-office support products (Word, Excel, PowerPoint, Outlook)
- Database management products including MS/SQL and Oracle
- Server based email such as MS Exchange, Lotus Notes and BlackBerry Enterprise Server
- Telecommunications and Internet connectivity hardware and software
IT Help Desk Features:
- Staffed by Microsoft Certified Technicians
- Problem correction with remote access software
- Report problems by phone or online via email and DP Solutions website
- View service request status from your desktop
Emergency Network Support
Our Confidence-Plus™ customers can call the DP Solutions IT Help Desk any time 24x7x365 and receive an immediate response from our network support staff.
Contact us for more information.