Hourly Support Services
If you don’t have a services contract in place, you can still take advantage of Help Desk support and rapid resolution of network and desktop problems with DP Solutions’ hourly support services, featuring:
- Competitive rates
- Support for:
- ♦ Network operating systems and utility software on servers running Microsoft Windows™ Server and Microsoft Small Business Server
- ♦ Workstations running Microsoft Windows™ XP/Vista/Windows 7 and Mac
- ♦ All Microsoft back-office support products such as Office, Word, Excel, PowerPoint, and Outlook
- ♦ Microsoft Internet Explorer™, Firefox, Chrome and other web browsers
- ♦ Server-based email: MS Exchange, Lotus Notes and BlackBerry Enterprise Server
- ♦ Database management systems - Oracle and Microsoft SQL Server
- ♦ Telecommunications and Internet hardware and software connectivity
Technical services can either be purchased by the hour, or a block a block of hours, in the form of an advanced retainer, can be purchased at a significant discount.
Our mobile field staff of Microsoft Certified Engineers is on-call to service your IT support needs!
Contact your DP Solutions Sales Executive at sales@dpsoltions.com or call 410-720-3300 x0 for hourly rates and technician availability.
Contact us for more information.