IT: It's Not Just Tech Support Anymore

The role of IT has evolved from break/fix to an integral element of short-term and long-term business endeavors.

Managed service providers (MSPs) are being leveraged as partners that can bridge the gap for complex integrations or end-to-end infrastructure management. As CRN recently revealed in their “Top Five Trends for Managed Services in 2014” article1, companies are progressively turning to their providers to manage everything—from services, hardware, and everything else in-between.

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