You’re working at your computer when all of the sudden – BAM! – you get a pop-up notification that your PC is infected with a virus and you must “click here” to run a scan or install antivirus software.
This is a common scareware tactic used by hackers to get you to click and download a virus. (You should know we would NEVER deliver that type of pop-up to you!) Often it will appear to be a system alert or a Microsoft operating system alert. Regardless of how legitimate it looks, NEVER click on the site or the pop-up.
The safest thing to do is close your browser. If that won’t work, bring up your task manager (hold Control + Alt + Delete on a PC and Command + Option + Esc to “Force Quit” on a Mac) and close the web browser or application where it appeared.
Next, notify your IT department (us!) that this has happened so we can double-check with a legitimate scan if your computer was infected.
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