Preparing for challenges associated with any technology central to your workflow is an important part of a comprehensive security and risk management strategy for organizations concerned with the integrity of their system.
Inevitably, regardless of the steps you take to prevent problems associated with things like viruses, hardware failures, data breaches, and so on, there will probably be a situation where you are forced to react to an unexpected incident.
You must be prepared to evaluate and manage the incident and perhaps even make major changes to your technology or the way you work.
But how should you react? I’d like to outline a few factors to weigh when coming up with an incident response policy, so that you have a few guiding principles to keep in mind.