An Interview with Karyn Schell, President of DP Solutions

SuperbCrew.com recently sat down with our President, Karyn Schell.  

Q: Could you provide our readers with a brief introduction to DP Solutions?

A: DP Solutions is an award-winning Managed Services Provider (MSP), earning recognition from industry leaders such as CRN®, Channel Futures and The Daily Record. DP Solutions is more than just a technology vendor, but a true partner who is there for the long-run to support our clients’ business initiatives with a breadth of technology expertise including: managed IT services, IT compliance & security services, managed backup, disaster recovery, cloud solutions, hosting services and more. Additionally, we offer a 24x7x365 Service Desk, which is locally staffed by highly qualified technicians. When you choose DP Solutions for your IT support needs, we become an extension of your organization working seamlessly to ensure a successful partnership.

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3 Things You Should Absolutely Demand From Your IT Services Firm

Even as businesses across the country go completely digital, and the entirety of their precious assets are stored on servers, the quality of many IT services providers has plummeted. In a misguided attempt to cut costs and save money, some shortsighted businesses are unable to see the utility of accurately priced IT options, so they opt for lower-tier, “break-fix” firms to keep their network afloat. Instead of paying monthly fees for managed services, they call up an IT professional only after something has broken down and pay them by the hour.


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The 3 Biggest Problems CEO's Have with Most IT Firms

If you are a highly successful, results-oriented CEO who wants to focus your time, energy and money on growing your company, but find yourself constantly distracted and slowed down by chronic computer problems and incompetent IT support, then you probably don’t need us to tell you how frustrating that is.

Our research shows that most successful CEOs have 3 big problems when dealing with most IT support companies. See if you agree…

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5 Mistakes to Avoid When Choosing A Computer Consultant

Picking the wrong IT Solutions Provider to support your network can be incredibly frustrating and expensive, and could end up costing you in downtime, data loss and expensive repair bills, not to mention the headaches and frustration!

We've compiled a list of five common oversights businesses make when it comes to selecting an IT Services Provider to manage their network.

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Don’t Upgrade Your COMPUTERS Until You Read THIS

Cloud computing is a concept that could save your business quite a bit of money on software, hardware, upgrades and services.

Instead of purchasing hardware and software for your office, with cloud computing you put your  programs on a highly secure “super server” online. All you need is an Internet connection to your office and you’re in business.

Here are 9 reasons why “cloud computing” has caught on FAST with small to medium businesses, and why you might consider it too:

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Quiz: Is Your IT Guy Holding You Prisoner?

Here’s a question you’ve probably never thought about: If your IT guy went away, would you know where all the passwords, data, software licenses and disks, key codes, and other important information were stored? Do you know how to log into your server? Do you know the passwords to all your employee’s workstations? Do you know where your offsite data is stored and how to access it? Is your network documented so that another IT person could come in and pick up where they left off? If not, your IT guy is holding you prisoner.

If he’s doing a good job, you might not mind too much; however, you should STILL have him or her document your network in case they didn’t show up one day for work. And if you AREN’T really happy with their work and aren’t sure if they are doing a good job, that’s all the more you should have this done.

Occasionally we’ve run across potential new clients who aren’t really happy with their IT guy’s work, but stay with them out of fear. This is NEVER a good reason to stay with your current provider.

If you can’t trust the person with the most access and power over your computer network – the core of your business – you need to find someone you CAN trust. A truly professional person or provider would NEVER hold their client hostage or do any harm in handing over the “keys to the kingdom” to another company. And any good IT firm should be able to walk you through the transition to prevent that person from doing any damage. 

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VDI: What is It and is it Right for My Business?


Virtual Desktop Infrastructure (VDI) is making a splash amongst businesses looking for an easier and more cost-effective way to manage their employee’s computers. While not a new concept, VDI technology is better than ever and can be seen as a real game-changer.

VDI is a technique used to separate a desktop computer environment from the physical computer by using virtual machines that are hosted on a centralized server. In other words, instead of setting up individual PC’s for each user, employees connect to a virtual PC from any device and all management of the PC’s is done from one location.

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