Karyn Schell named one of
"The Most Successful
Businesswomen to Watch in 2021"
by CIO Views.
There are seemingly countless IT services providers to choose from these days, and it can be challenging to tell one from another. However, not all IT services providers are created equal. Some offer independent services, while others are part of larger firms. Some are new to the field, while others have been around for years. There are also companies that put out slick marketing to grab your attention but make it hard to tell if they really live up to the hype.
Well, we’re here to help you cut through the clutter. You want to hire someone who knows what they’re doing and will take care of your business the right way. To do that, there are a few questions you should ask every IT expert before you let them anywhere near your network – to ensure you’ll be in good hands.
You need to work with someone who can give you a guaranteed response time in writing. It should be built into their business model or, better yet, the contract they want you to sign when you hire their services. They should be doing everything they can to instill confidence that they’ll be there for you when you need them. If you’re working with an IT company that doesn’t have your full confidence, you may need to rethink that relationship.
Making & Keeping Customer Connections In A Digital Era
Make the value that you give your customers so high it doesn’t matter what the price is. Based on the experiences your brand consistently delivers, your customers should have no idea what your competition charges. You don’t need to raise your prices. You need to bring value and better service. This includes employee training – and be sure they understand how to build and keep relationships.
3 Strategies To Dominate The
Things That CAN Be Trained:
The 1 Thing That CANNOT Be Trained:
Let’s focus on what can be trained and what these traits look like.
Every employee should possess these four traits, and you should be willing to train your team to deliver on these traits. When you successfully bring these four elements together, you are set up for success and have the foundation to build and maintain strong relationships with your customers.
Leah Tobak is a Project Manager with Petra Coach. With a background in public relations and marketing, she’s done a lot of work building relationships with customers and prospective customers. Outside of the corporate landscape, Leah is an international model and is known for her work in front of the camera.
Choosing a Managed IT Services Provider (MSP) to support your organization’s technology operations is a serious decision. In the managed services model, the service provider partners with a business to help strategize, support, and manage their IT operations on an ongoing and long-term basis.
Picking an MSP can be a difficult and confusing process, so in this blog you will get answers to some common questions about working with DP Solutions, and MSP’s in general.
Read the article here:
How did Cyber-Criminals know so much about you in that phishing email?
When you receive phishing email, does it ever feel like it’s coming from someone who knows a lot about you? Maybe it’s addressed to your full name, or referenced your place of work, or even mention something that hits close to home such as an embarrassing story or event. Does it make you feel compromised…as if a hacker is watching you 24/7.
While it is very unlikely that you are under a Big Brother style cyber- surveillance from these criminals, there are other ways cyber criminals can gather information about you.
Some of these methods include:
The purpose is to convince you that you have been compromised and therefore more likely to have a knee-jerk reaction.
You Cannot stop all of these attacks, but it is important to know what you can do to minimize them: