DP Solutions Newsletter

January 2017 Newsletter

Printer Friendly PDF

Goal Setting in 2017


As we enter the New Year, many of us are setting new goals and resolutions. To achieve these goals, you need a solid strategy and a  practical plan of action.


Here are 5 steps to set up a good strategic plan:


  1. Translate your vision into measurable and achievable long & short term goals.
  2. Break your goals down into achievable objectives to help concentrate on what’s important.
  3. Set up specific ways that you will go about achieving your objectives.
  4. Choose tasks that you must complete each day and integrate them into your daily schedule.
  5. Build in simple monitoring mechanisms to keep track of your progress.

Monitor your progress regularly and remember – it doesn’t matter how much you’re doing; what matters is how successful you are in achieving your objectives. 


Your #1 MUST-DO Resolution for 2017


With every New Year comes the chance to reset priorities. Unfortunately, when the topic of implementing a data recovery plan comes up, the comment we most often hear is “I know I should, but I haven’t gotten around to it yet…”


So…what if the pilot on the next flight you’re on announces right after takeoff, “I know we should have run through our pre-flight checklist, but we haven’t gotten around to it yet…”???


Without a solid backup and recovery plan in place, just one mission-critical file that gets lost or stolen could put your company in a world of serious hurt. When you compare the high cost of replacement, repair and recovery to the relatively trivial price of keeping good backups, the choice is an absolute no-brainer.


Why disaster recovery planning matters more than you think


Let’s face it, data is the nucleus of your business. That means that a single ransomware attack could wipe you out in a matter of minutes. Today’s cybercriminals are raking in literally billions of dollars (yes, billions) preying on the unwary, the poorly protected and those who “haven’t gotten around to it yet.”


Let’s consider the facts…


Fact #1 - Ninety-seven percent of IT services providers surveyed by Datto, a data protection company, report that ransomware attacks on small businesses are becoming more frequent, and they expect that trend to continue. These attacks are taking place despite anti-virus and anti-malware measures in effect at the time of the attack.

Fact #2 - Windows operating systems are most often infected, followed by OS X. Cloud-based applications, particularly Dropbox, Office 365 and Google Apps, are also being targeted.


Fact #3 - Ransom demands typically run between $500 and $2,000. About 10%, however, exceed $5,000. And even at that, paying a ransom demand is no guarantee that encrypted files will be released.


Fact #4 - For a typical SMB, downtime from ransomware can cost around $8,500 per hour, and will take an average of 18.5 hours of the company’s time. That’s a hit to your bottom line somewhere in the neighborhood of $157,250. Yet in many cases the ultimate cost has reached into multiple hundreds
of thousands.


Fact #5 - In a recent survey of 6,000 IT professionals by the Ponemon Institute, 86% of companies had one or more incidents causing downtime in the past 12 months. Typical downtime was 2.2 days, with an average cost of $366,363. And that’s just the average. Could your company survive that kind of hit? It’s no wonder that 81% of smaller businesses suffering such an attack close their doors within three years.


It’s tragic. And yet the solution is so simple…


The #1 antidote for a data disaster

What’s behind these costly incidents? Here’s the breakdown of contributing factors:

  • Human error: 60%
  • Unexpected updates and patches: 56%
  • Server room environment issues: 44%
  • Power outages: 29%
  • Fire or explosion: 26%
  • Natural disasters: 10% 

Note that human error accounts for 60% of the breaches. It’s no wonder then that ransomware attacks are on the rise, since they can be triggered by just one employee inadvertently clicking a bad link in an e-mail or social media site. Human behavior is hard to control. However, the #1 antidote for a ransomware attack is having a secure backup ready and waiting to replace encrypted files.


And when you scan through the rest of the list above, it becomes clear that, while you need to implement a comprehensive set of data security measures, having a solid and reliable data recovery plan in place and ready to go the moment disaster strikes is still your best defense.


Protect Your Company From A Knockout Blow In 2017

Cyberthreats are proliferating and are expected to grow throughout 2017 and beyond. Will this be the year you finally get your data backup and recovery plan DONE?


The choice is yours—exposure to a devastating loss…or rock-solid security. Let us help. Visit www.dpsolutions.com/backup-audit to schedule a thorough Backup and Recovery Plan Audit for your company, absolutely FREE. Do NOT wait until disaster strikes. Let’s make 2017 the year you finally get this DONE. Contact us TODAY so we can keep your company’s story from becoming yet another unfortunate statistic. 


Guest Article

3 Ways Smart People Blow the Close

Geoff Smart


The weirdest thing happens when it’s time to close a deal.


Smart people turn to mush! I’ve seen it a hundred times. Many of my teammates have PhDs and MBAs from the toughest universities in the world. They’ve performed at the top of their peer groups at places like McKinsey, Bain, the White House, GE, Marine Force Recon and Goldman Sachs.


While they’re doing the work, they’re confident, caring, even daring. But when it comes to selling the work, many of them struggle, before they overcome the three simple closing errors I’ll describe for you here.


  1. Hit mute.

Recently I was with a colleague in the boardroom of a billionaire CEO of the #1 company in his industry. Getting this client to sign on the dotted line was a layup. After the CEO talked for the better part of an hour about the ways he wanted our help, he asked a question to wrap up the conversation. Rather than bring it to a close, my colleague’s mind hit “mute.” Silence. Tick. Tock. Tick. Tock… The clocks on the wall (showing local times in NY, London, Mumbai, Shanghai…) were ticking so loudly they sounded like the drumbeats you hear before a public hanging. I heard 20 drumbeats—20 seconds of silence while the client was expecting us to wrap up the conversation and close this deal! Finally my colleague recovered, and we ended up with a happy outcome. But the 20 seconds of mute didn’t help. Clients want help wrapping up a conversation and turning it into an action plan. Don’t just sit there—close!


  1. Dazzle with complexity.

Another teammate and I were sitting with a private equity investor who wanted our help. My colleague talked at 90 mph, offering complex, nuanced analyses, interspersed with questions that had multiple parts, lots of commas; and even a semicolon here and there, just like in this sentence. Her intent was to show how smart she was. And this was supposed to dazzle the client into hiring us? The actual effect was the client felt he couldn’t get a word in edgewise. This is a common pitfall for smart people coming out of consulting backgrounds—the urge to overwhelm the client prospect with data, analysis and complicated questions that are designed to show how smart you are.


  1. Win the argument (lose the deal).

My eyes went big and I felt hot flashes creep up my neck when I witnessed a cardinal sin. One of my colleagues put his hand up in a “stop” gesture. In the face of our client. The consultant said, “Let me stop you there. I think your logic doesn’t hold. The data tells a different story. Here’s why…” The client was not impressed. Folks, serving clients isn’t about winning arguments. It’s about understanding the client and figuring out how to get them what they want. You are on the same team. If you forget this, you may win the argument, but lose
the deal.



Geoff Smart (105x140).jpg

Geoff Smart is Chairman & Founder of ghSMART. Geoff is co-author, with his colleague Randy Street, of the New York Times bestselling book Who: The A Method for Hiring and the author of the #1 Wall Street Journal bestseller Leadocracy: Hiring More Great Leaders (Like You) into Government. Geoff co-created the Topgrading brand of talent management. Geoff is the Founder of two 501c3 not-for-profit organizations. SMARTKids Leadership Program™ provides 10 years of leadership tutoring and The Leaders Initiative™ seeks to deploy society’s greatest leaders into government. Geoff earned a B.A. in Economics with Honors from Northwestern University, an M.A., and a Ph.D. in Psychology from Claremont Graduate University.

FREE Report:
What Every Business Owner Must Know About Protecting and Preserving Their Network

If you depend on your computer network to run your business, this is one report you DON'T want to overlook!

This report will outline the common mistakes that many small business owners make with their computer network that cost them thousands in lost sales, productivity, and computer repair bills, as well as providing an easy, proven way to reduce or completely eliminate the financial expense and frustration of these oversights.

anti-spam Important! We hate spam as much (or more!) than you and promise to NEVER rent, share, or abuse your e-mail address and contact information in any way.

                Client Spotlight: 

          Beacon Services, LLC





First licensed as a collection agency in 1994, the primary objective of Beacon Services is to improve the cash flow of its clients. 


With a staff of experienced personnel supported by cutting edge technology infrastructure and solid financial resources, Beacon Services has the ability to effectively accomplish this objective in a wide range of environments. At each stage of the recovery process, Beacon’s clients receive highly sophisticated collection support.  Beacon emphasizes maximum recovery efficiency after normal recovery efforts have been exhausted.


A successful collection process depends in large measure on effective data management. Thus, it is mission-critical that Beacon Services collection associates be supported by a sophisticated technology infrastructure. 


By taking advantage of DP Solutions’ Managed IT Services, they receive comprehensive 24x7 technology support, IT monitoring and proactive updates to ensure the technology keeps up with the business needs.


Additionally, as a DP Solutions Cloud Hosted client, Beacon Services’ associates enjoy reliable remote access allowing them to perform their duties effectively and efficiently even when they are not in the office.


To learn more about Beacon Services, visit


Help Us Out & We'll Give You $50!

Through Our Referral Program 


During the month of November we are holding a special “refer a friend” event.


Simply refer any company with 10 or more computers to our office and once we’ve completed our initial appointment with your referral, we’ll rush you a $50 Gift Card as a thank-you. Your referral is under no obligation to use our services. We also promise to be 100% respectful of their time.

Fill out our referral form or email us at sales@dpsolutions.com with your referral’s name and contact information today!