We are excited to announce that Melissa Bryant has been named to the newly created role of Client Experience Manager. She will supervise the Client Services Team, consisting of the Service Desk and Account Managers. She will also work closely with the Sales Team to maintain a thorough understanding of client needs and ensure complete resolution and satisfaction.
“The Client Services team is the front line for client requests. My goal is to enhance the ‘TLC factor’ to make certain our clients are taken care of and happy!”
~ Melissa Bryant
Please join us in welcoming Melissa to this new role!
You are under attack. Right now, cybercrime rings in China, Russia, and the Ukraine are hacking into small businesses like yours to steal credit cards, client information, and swindle money directly out of your bank account. Some are even being funded by their own government to attack American businesses, and half of all cyberattacks are aimed at small businesses. The National Cyber Security Alliance reports that one in five small businesses have been victims of cybercrime in the last year. It’s critical that you protect yourself from the following 10 vulnerabilities.
If you are concerned about cybercriminals gaining access to your network, then call us to learn more about implementing a managed security plan for your business. You’ve spent a lifetime working hard to get where you are and have earned every penny and every client. Why risk losing it all? Get the facts and be certain your business, reputation, and data are protected.
Momentum is key to business growth. When you’re moving forward and good things are happening, it can feel almost effortless. One action leads to the next, and you’re achieving results at a rapid pace.
But what if you had a good run, and you’re now feeling a little stuck? It could be that you’re suffering from inertia. It’s very real and can be very destructive. I work with businesses every day, and even the most seasoned leaders experience inertia from time to time.
The good news is that there’s always a way out — it depends on you. The key is to get moving. Shake things up and make choices that force you out of your state of stuck.
Take these five steps to break through inertia and get your wheels rolling again:
I’m a big Yoda fan, and I quote him a lot. Here’s my favorite line of his: “There is no try … only do.” Trying won’t get you anywhere. Set your goal, figure out how to meet it, and really do it. Anything else will stop your momentum in its tracks and lead to inertia (or the Dark Side, as Yoda might put it).
Everything you’ve dreamed of for your life and for your business is possible. Take these five steps. Put in the time and effort to push past your inertia. The finish line is just around the corner.
As the founder of Petra Coach, Andy Bailey can cut through organizational BS faster than a hot knife through butter, showing organizations the logjams thwarting their success and coaching them past the excuses we all use to avoid doing what needs to be done. Andy learned how to build great organizations by building a great business, which he started in college. It then grew into an Inc. 500 multimillion-dollar national company that he successfully sold and exited.
At no cost or obligation, one of our highly skilled IT security specialists will spend 20-minutes on the phone with you to:
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Greenspring Associates focuses on venture capital and has built a comprehensive platform dedicated to the asset class. Founded in 2000 with offices in Owings Mills, MD and Palo Alto, CA, Greenspring Associates manages approximately $5.2 billion in capital commitments across a variety of solutions and bespoke venture capital strategies. The Greenspring Associates team has extensive experience managing investments for adverse group of pension plans, insurance companies, endowments and family offices in North America, Europe, Australia and Asia.
DP Solutions has been Greenspring Associates’ external IT service provider since 2012. DP Solutions provides the organization with comprehensive cloud solutions, mobility services, virtual desktop infrastructure (VDI) and fully managed network services. These all-inclusive services lead to improved staff productivity, increased operational efficiencies and provide a secure mobile environment that allows employees to work effectively when outside of the office.
To learn more about Greenspring Associates, visit www.greenspringassociates.com.