Our clients in a wide range of businesses feel our customer service sets us apart. Other Business clients give us high marks for the level of support we provide and our positivity.
“THEIR DEDICATION TO CUSTOMER SATISFACTION IS TRULY COMMENDABLE. ”
I recently had the pleasure of interacting with the customer service team, and I must say, the experience was outstanding. From the moment I reached out, the staff was incredibly helpful and attentive. They listened to my concerns with patience and provided clear, concise solutions.
What stood out the most was their willingness to go above and beyond to ensure my issue was resolved promptly. The representative I spoke with was knowledgeable and courteous, making the entire process smooth and stress-free.
I highly recommend their services to anyone in need of assistance. Their dedication to customer satisfaction is truly commendable. Thank you for the excellent service!- Derek M., Safety Organization
“WE HAVE NEVER RECEIVED THIS LEVEL OF ATTENTION FROM AN IT COMPANY.”
"We are a small developing business. The attention to detail our Client Strategy Advisor gives our security and equipment needs is extremely helpful. The reports are easy to understand and are helping us develop a map to achieve our goals and meet required standards. We have never received this level of attention from an IT company. All of the DP Solutions representatives take the time to help and educate us as we go."
- Helen G., HR Consulting Firm
“A+ FOR A JOB WELL DONE!”
"The DP team did an outstanding job with this very important project. Despite many unforeseen delays, they were adaptable, understood the necessity of getting our call center and customer service moved over a weekend and tested and retested to ensure that phones, internet, printers, computers, timeclock were all working on Monday morning. A+ for a job well done!"- Peggy F., Moving & Storage Company
“THE TRANSITION WENT FAR SMOOTHER THAN I EVER IMAGINED”
"Honestly, the transition went far smoother than I ever imagined with minimal issues. Everyone at DPS has been accommodating and the plan was executed seamlessly...If the ongoing service is as good, we will be happy clients."
- Gary D., Staffing Company
“THEY KNOW WHAT THEY ARE DOING AND WILL GET IT DONE RIGHT”
"I have worked with DP Solutions for over 10 years and have confidence that they know what they are doing and will get it done right."
- Wayne M., Electric Utility Company
“WE LOVE THE 'WHITE GLOVE' SERVICES THEY PROVIDE OUR COMPANY”
"DP Solutions provide excellent IT support and services. We love the "white glove" services they have provided our company the past 6 years."
- Robert C., Lighting Manufacturer
“THE SERVICE DESK IS EXTREMELY FRIENDLY AND ABLE TO ASSIST”
"DP Solutions has been our Managed Service Provider for a little over a year now and they have reviewed our entire IT infrastructure, made recommendations, installed equipment and ensured we were running in top shape. There have been a couple hiccups, but the management team was able to resolve issues and make sure we were satisfied. The service desk is extremely friendly and able to assist no matter what the technology knowledge the users may have."
- George O., Civil Engineering Firm
“THEY HAVE HELPED US GROW AND ADAPT TO BETTER SERVE OUR CUSTOMERS”
"We have been with DP Solutions for well over 20 years and we truly couldn't be happier. Their level of professionalism, expertise, and speedy response/resolution is always beyond outstanding. As times and technology have changed, they have helped us grow and adapt to ensure that our business can better serve our customers. And even in some extraordinarily challenging times, they were creative to see us through. Throughout these years they have been much more than a service provider - they have been partners."
- John B., Catering & Event Company
“YOU GUYS SEE THE BAR, EXCEED THE BAR, THEN SET IT HIGHER AGAIN.”
"Lovin’ everything you all are doing! Thank you for the weekly updates and the planning ahead.
This is just impressive. Love the way you folks manage methodically, deliberately, with great forward thinking. The accountability is top-notch, communication gets better and better, and willingness/desire to exceed expectations is so refreshing!
Thank you. You guys see the bar, exceed the bar, then set it higher again. This is starting to become fun!"
- Mike, Management Firm
“DP SOLUTIONS IS DEDICATED TO US.”
“I would personally like to thank the staff at DP Solutions for all the tech support and courteous service that myself and the immediate staff at my company have come to rely on and enjoy. DP Solutions has gone beyond just a contract, they're dedicated to us.”
– Barry, Textile Solutions Company
“I WOULD RATE YOU GUYS A 5/5 AGAINST OTHER COMPANIES.”
“I would say that DP Solutions is unique in the way they do business. You can go to any IT company and pretty much get the same services. However, your customer service to the initial install to make sure exactly what they are installing is what the customer wants sets you apart. In comparison to other companies, I would rate you guys at a 5/5 against other companies.”
– Ryan, Lighting Company
“THE MOST PLEASURABLE IT EXPERIENCE I HAVE EVER HAD!”
"I really felt the need to write to you about the most pleasurable IT experience I have ever had! DP Solutions set me up with an extremely knowledgeable young man who arrived to go over my list of concerns, and by 2:00pm everything I threw at him was fixed, repaired and double checked to be working properly before he would leave me and consider his job done. I have never in my 54 years with 38 of them being in accounting working on computers had such a memorable IT experience!"
– Dawn, Event Services Organization
“DP IS NOT IN THE IT BUSINESS, BUT RATHER THE CUSTOMER SERVICE BUSINESS.”
"You guys really are the best!! Somehow you and your staff have figured out that DP is not in the IT business, but rather the customer service business, that just happens to have an IT specialty. Wish all of our vendors/suppliers understood this this concept - something I constantly remind our staff.
Best regards from a very satisfied (and grateful) customer."
- Tom, Mechanical Services Company
“YOU ALL WERE LIFE SAVERS!”
"You all were life savers to us a few years ago and there is no way I would have made it without you. I will always remember how important all of you were in my time at the company."
- Sally, Distribution Company
“I AM SO GLAD WE MADE THIS MOVE!”
"I am extremely impressed with how smoothly everything has gone with our onboarding. Working with DP Solutions has been a great experience. Eddie is wonderful. We all love him. He is so personable, as well as knowledgeable.
Honestly, everyone I have spoken to, so far, in your company has been super nice and very helpful. I am so glad we made this move.”
- Patti, Manufacturer Sales Rep Organization
No matter what type of industry your business is in, we can provide the right technology services for your needs. Get a proposal from DP Solutions.
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