Our clients in a wide range of businesses feel our customer service sets us apart. Other Business clients give us high marks for the level of support we provide and our positivity.
“YOU GUYS SEE THE BAR, EXCEED THE BAR, THEN SET IT HIGHER AGAIN.”
"Lovin’ everything you all are doing! Thank you for the weekly updates and the planning ahead.
This is just impressive. Love the way you folks manage methodically, deliberately, with great forward thinking. The accountability is top-notch, communication gets better and better, and willingness/desire to exceed expectations is so refreshing!
Thank you. You guys see the bar, exceed the bar, then set it higher again. This is starting to become fun!"
- Mike, Management Firm
“DP SOLUTIONS IS DEDICATED TO US.”
“I would personally like to thank the staff at DP Solutions for all the tech support and courteous service that myself and the immediate staff at my company have come to rely on and enjoy. DP Solutions has gone beyond just a contract, they're dedicated to us.”
– Barry, Textile Solutions Company
“I WOULD RATE YOU GUYS A 5/5 AGAINST OTHER COMPANIES.”
“I would say that DP Solutions is unique in the way they do business. You can go to any IT company and pretty much get the same services. However, your customer service to the initial install to make sure exactly what they are installing is what the customer wants sets you apart. In comparison to other companies, I would rate you guys at a 5/5 against other companies.”
– Ryan, Lighting Company
“THE MOST PLEASURABLE IT EXPERIENCE I HAVE EVER HAD!”
"I really felt the need to write to you about the most pleasurable IT experience I have ever had! DP Solutions set me up with an extremely knowledgeable young man who arrived to go over my list of concerns, and by 2:00pm everything I threw at him was fixed, repaired and double checked to be working properly before he would leave me and consider his job done. I have never in my 54 years with 38 of them being in accounting working on computers had such a memorable IT experience!"
– Dawn, Event Services Organization
“DP IS NOT IN THE IT BUSINESS, BUT RATHER THE CUSTOMER SERVICE BUSINESS.”
"You guys really are the best!! Somehow you and your staff have figured out that DP is not in the IT business, but rather the customer service business, that just happens to have an IT specialty. Wish all of our vendors/suppliers understood this this concept - something I constantly remind our staff.
Best regards from a very satisfied (and grateful) customer."
- Tom, Mechanical Services Company
“YOU ALL WERE LIFE SAVERS!”
"You all were life savers to us a few years ago and there is no way I would have made it without you. I will always remember how important all of you were in my time at the company."
- Sally, Distribution Company
“I AM SO GLAD WE MADE THIS MOVE!”
"I am extremely impressed with how smoothly everything has gone with our onboarding. Working with DP Solutions has been a great experience. Eddie is wonderful. We all love him. He is so personable, as well as knowledgeable.
Honestly, everyone I have spoken to, so far, in your company has been super nice and very helpful. I am so glad we made this move.”
- Patti, Manufacturer Sales Rep Organization