Work with us! The following positions are currently available:

Client Strategy Advisor

The Client Strategy Advisor (CSA) is the primary contact for DP Solutions clients. This role is responsible for the management and oversight of assigned accounts and provides monthly executive reports and account review calls. The CSA is also responsible for performing quarterly strategic business reviews to identify strategic IT initiatives with clients, create long term budgeting, and formulate technology roadmaps to improve the Client’s technology-related systems.

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Client Account Manager

The Client Account Manager (CAM) is responsible for establishing, nurturing, and assisting in the retention of DPS clients. The CAM will work closely with our Client Strategy Advisors (CSA) and the operational departments of DPS to provide client engagement, follow up and overall customer success and strategy. The CAM will liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to the client needs.

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Technical Engineer

The Technical Engineer is responsible for the technical services delivered to managed services customers. This individual will have an in-depth knowledge of the customer with the desired goal of reducing the amount of support required for the client. Customer satisfaction and low tickets per endpoint are primary objectives of the Technical Engineer accomplished through the deployment and adherence to corporate best practices.

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Service Desk Engineer

The Service Desk Engineer is the first point of contact for resolving or escalating technical issues for DP Solutions vast client base. The Service Desk Engineer is responsible for the service and support needs for our customers relating to all technology, including workstations, servers, printers, networks, and vendor specific hardware and software.

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