Our Real Estate clients rave about the patience and flexibility our team members show when helping to resolve problems. Learn why these clients want to build long-term relationships with us.
“THEY MAKE MY JOB SOOO MUCH EASIER!”
"My name is Tonya, and I handle vendor management at A&R Development based in Baltimore, MD. I interviewed DPS last year after we were in desperate need to find an IT company capable of managing all of the technological needs of our company. We are not tech wizs, nor pretend to be, so we needed an IT provider that would take the reigns and lead us in the direction that we need to be.
Everyone from customer service to the techs and engineers are among the most knowledgeable in the business and work really hard to get any issues resolved in a timely manner. Also, our Client Strategy Advisor is the absolute BEST! We have monthly and quarterly calls...as well as some calls throughout to address questions that I may have about a service being provided, or to get information about how our system works. He is very patient, and will stay on the call for as long as needed to ensure that I fully understand the issue or project.
Since DPS has been our IT provider, we were able to mainstream our systems and is now totally cloud-based...including our server. We also have a comprehensive IT Disaster relief plan in place, and am fully aware of the hardware and software that we have available as well as the projected time each need to be replaced or renewed.
They make my job soooo much easier because I do not have to babysit them. They are extremely proactive, and communicate with me if they see an issue patching one of the accounts or if they need clarification in order to proceed with a project or system updates.
I would highly recommend them to any company looking for superior IT service!”- Tonya, Real Estate Developer
“PATIENT, KIND, AND HELPFUL!”
"Ryan was very helpful and quickly resolved my problem. Many thanks to all the folks at DP Solutions who I have had the pleasure to work with this past week. Everyone is patient, kind and helpful. A real pleasure to work with. Thank you all!”
- Melanie, Commercial Real Estate
“WE ARE A BETTER, STRONGER COMPANY BECAUSE OF DP SOLUTIONS”
"DP Solutions has been an integral part of our success and we consider DPS a strategic partner as our business continues to grow and adapt to our changing world. We are so grateful for DP Solutions expertise, guidance and knowledge. I can honestly say that we are a better, stronger company because of DP Solutions."
- Steve M., Property Management Firm
“I WOULD RECOMMEND DP SOLUTIONS TO ANYONE LOOKING FOR AN IT PROVIDER!”
"DP Solutions is the best! The staff is very knowledgeable and in tune with our IT needs. Issues are resolved in a timely manner and high priority items are addressed immediately! Recommendations for improvements to benefit our business are taken into consideration and provided on a quarterly basis during our QBR's (quarterly business reviews). Action items are documented and follow up/resolutions provided. The newsletters and webinars are also a plus! I would recommend DP Solutions to anyone looking for an IT provider! Awesome company!"
- Connie H., Property Management
“PROACTIVE AND VERY HELPFUL IN STRATEGIC PLANNING”
DP Solutions provides superior IT Management services. Help desk provides great service. Managed services are proactive and very helpful in strategic planning. Highly recommend.
- Adam H., Property Management
“THE WHOLE TEAM IS SO HELPFUL AND I WOULD BE LOST WITHOUT THEIR SUPPORT.”
"Throughout the whole process of upgrading our computers to Windows 10, the DPS team has been a huge help with my less than tech-savvy questions and requests. We have been with DPS for over a year and I have no regrets. The whole team is so helpful and I would be lost without their support."
- Jessica, Property Management
“A LASTING RELATIONSHIP”
"We have not doubted our decision for a second in choosing DP Solutions as our IT Company. And, now that we’re getting to know the group more, we are looking forward to a lasting relationship. Your company reminds me of ours in many ways”
- Kathy, Property Management Firm
“I AM VERY HAPPY ABOUT THIS MOVE TO DP SOLUTIONS.”
"This was such a simple process. Thank you very much for taking care of us so quickly. I am very happy about this move to DP Solutions."
- Michelle, Property Management Company
“FIXED THE PROBLEM EXTREMELY FAST!”
"Kept me informed and fixed the problem extremely fast! Thank you so much!”
- Charity, Property Management Company
“FRIENDLY AND HELPFUL”
"Everything was completed in a timely manner with no problems. The tech was very friendly and helpful.”
- Perla, Property Management Company
“VERY PROFESSIONAL.”
"My technical support assistance experience with John was very professional. He exemplified great knowledge and I appreciated his kindness and patience. It's always such a pleasure engaging with the technical support team at DP Solutions. Thanks and God bless you!”
- Vicky, Property Management Company
“A HIGH FOCUS ON CLIENT SATISFACTION”
"We have been working with DP Solutions for almost 3 years now. Making the decision to have them manage our IT services was one of the best moves we could have made to progress our company in to a more secure and stable IT future. With their 24/7 accessibility, they are there for all of our IT needs, whenever we need them. Their staff is very knowledgeable in all areas, including Excel, Quickbooks, and other software programs our company uses. DP Solutions has helped us implement better processes within our team to make us more proficient and skeptical in the everchanging cyber world. From the small, mundane questions to the large overhaul projects, their team is right there to help us all along the way.
They also have a great team of Account Advisors and Managers that I closely work with to find the best solutions and practices our company needs. They are quick to help and suggest new ideas to strengthen our security.
I also love that DP Solutions offers monthly webinars to all clients in which they cover many topics. I have learned so much from these webinars and have found myself with a better knowledge of IT and why we need to follow best practices.
DP Solutions has helped us with many projects, including re-cabling and moving to a new office, and buying new computers during the Windows 10 migration. These were completed with ease and very little stress on our end. We have many more projects to go, but knowing we have DPS, makes me excited to start these next phases.
I am delighted to continue our partnership with such a reliable and experienced company that has a high focus on client satisfaction."- Jessica W., General Contractor
“ONE OF THE BEST INTERACTIONS WITH IT!”
"One of the best interactions with any IT individual. Haven’t had much experiences but Brian was by far the best. He was patient and clear on explaining his actions all the while providing the best attitude.”
- Sam, Construction Firm
“EXCELLENT, PROMPT SERVICE!”
" Excellent prompt service provided, and the issue has been resolved.”
- Lisa, Construction Firm
Learn more about why our clients praise the customer service and expertise they get from our team. Take a look at our team member profiles.
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