Role Overview:
The Project Coordinator is responsible for supporting technology projects for customers by managing the cost, time, and scope constraints. Duties include managing stakeholder engagement, communication, and creating and maintaining a project plan that incorporates tasks, milestone dates, status, resource allocation, and financial status and goals. The Project Coordinator works under and supports Project Managers while also independently leading smaller projects.
Key Responsibilities:
- Coordinate multiple IT projects simultaneously including complex cloud migrations, cybersecurity implementations, digital transformation, infrastructure replacement , and client onboardings
- Develop and maintain detailed project schedules, timelines, and milestone tracking
- Serve as senior client liaison and trusted advisor throughout project lifecycle
- Facilitate communication to include project level reporting, status updates, and project meetings
- Monitor project progress and identify potential risks and roadblocks
- Ensure that documentation is complete and properly maintained
- Lead and mentor project teams including engineers, technicians, and coordinators
- Support Project Managers on complex projects
- Lead small projects independently
- Demonstrate servant leadership
- Perform related duties as assigned by supervisor
- Maintain compliance with all company policies
- Other duties as assigned
Qualifications:
- 1-3 years of project management experience
- Knowledge and experience in cross-functional project management methods and techniques
- Broad knowledge of IT fundamentals including networking, cloud, and on-prem infrastructure
- Strong organizational, presentation, and customer service skills
- Skill in planning and preparing written communications
- Interpersonal skills: such as telephony skills, communication skills, active listening and customer care
- Ability to multi-task and adapt to changes quickly
- Service awareness of all organization’s key services
- Understanding of support tools, techniques, and how technology is used to provide services
- Self-motivated with the ability to work in a fast-moving environment
Physical Requirements:
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
- Must be able to lift and carry up to 15 lbs
- Must be able to talk, listen and speak clearly on telephone
About DP Solutions:
Since 1971, DP Solutions has been at the forefront of providing innovative IT solutions and exceptional customer service to help professional organizations achieve their business objectives. Our commitment to best practices and long-term client success has earned us a reputation as the premier IT technology solutions provider in the mid-Atlantic region. Today, we continue to grow as a trusted partner in technology, delivering a superior client experience that rises above expectations, building long-lasting relationships, and giving back to our community by dedicating our time and talent to developing and educating technology’s future workforce.
Why Join Us:
At DP Solutions, we treat our employees like family and foster a culture of teamwork, continuous learning, and fun. We believe that a happy, motivated team creates the best outcomes for our clients. We also offer competitive benefits, professional development opportunities, and a dynamic work environment.
Our Core Values:
- People Matter – We prioritize the wellbeing and growth of our team members and those we serve
- Own It – We take accountability for our actions and out comes
- Take the Long-Term View – We make decisions that create sustainable value and lasting relationships
- Surprise & Delight –We exceed expectations and create memorable experiences
- Think Teamwork – We collaborate effectively and support each other's success
Benefits:
- 401(k) Retirement Plan with Company Match
- Comprehensive Health, Vision, and Dental Insurance
- Paid Time Off (PTO) and Holidays
- Professional Development Opportunities
- Collaborative and Inclusive Work Environment
DP Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected class under applicable law.
