Tech Support When You Need IT! 

Service Contact Information

Service Desk Support

24x7 Service Line:  410-720-1220

>> Screen Connect

Sales Support

Phone:  410-720-3300 x2

Hours of Operation

Office Hours:
8:00 am – 5:30 pm EST, Monday – Friday, excluding holidays

Fully Staffed Service Desk:
6:00 am – 10:00 pm EST, Monday – Friday, excluding DPS-observed holidays

After hours emergency support:
24×7 Service Desk support is available at 410-720-1220


Managed Network Services

Customer Support Portal: Login to the Customer Support Portal to create service desk tickets or view the status of your service request.

Spam Filters

Proofpoint Spam Filter User's Guide

Proofpoint Quick Start Guide

Proofpoint Portal

McAfee Email Filter Portal

McAfee SaaS Spam Filter User’s Guide* (PDF)

     *NOTE: McAfee SaaS has been decommissioned. Learn more

Video demo: Email Continuity (.wmv)

Email Continuity User Experience (video)