Tech Support When You Need IT!

Service Contact Information

Service Desk Support

24x7 Service Line:  410-720-1220


Remote Support

Screen Connect


Hours of Operation

Office Hours:
8:00 am – 5:30 pm EST, Monday – Friday, excluding holidays

Fully Staffed Service Desk:
6:00 am – 10:00 pm EST, Monday – Friday, excluding DPS-observed holidays

After hours emergency support:
24×7 Service Desk support is available at 410-720-1220


Customer Support Portal*

Login to the Customer Support Portal to create service desk tickets or view the status of your service request.

*Need access? Send an email to

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