When a typical device malfunctions or breaks, people call someone to fix it. Unfortunately, technology isn’t so simple. It’s more like the human body – millions of connections, viruses, and defense mechanisms, always growing and evolving. Managed IT Services is a proactive, comprehensive approach to the health and well-being of your entire tech ecosystem, with 24/7 server and network system monitoring, 24/7 service desk support, patch management, backup systems monitoring, antivirus and antispyware protection, DNS-layer internet protection, and more.
DP Solutions is a 24/7 managed services provider with extended office hours from 6 am to 10 pm. No matter the day or time, including weekends, we are available to solve your technology challenges. We provide a single-source point of contact for resolution of all your IT-related issues and work with your third-party vendors to ensure the smooth and efficient resolution to any service and support required on your systems. We offer a range of service options, from comprehensive coverage with our Confidence Plus solution to hour blocks and individual hours, including both remote and on-premises assistance.
Within one day, a DP Solutions Expert will reach out via phone to schedule a free, in-depth consultation with you and your team. A time will be chosen that works for you and anyone else at your organization joining the consultation. In the meeting, we’ll ask detailed questions about your most pressing needs, wants, and goals for your IT ecosystem. We’ll then schedule a second consultation where we present you with a custom services proposal outlining our recommended course of action.
With over 50 years of experience in the IT field, it’s difficult to find a more prepared IT partner than DP Solutions. We provide support both remotely and on-site for clients in our service areas. We offer flexible options for coverage and can either take command of all your IT needs or be used to augment your existing IT staff. We are also committed to your success. We understand that choosing a new IT services provider can be an intimidating process, so we’ve created the DP Success Center, where you’ll find downloadable RFP templates to help guide you through the RFP process.
