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Client Resources Center

Your Hub for IT Solutions – Access Tools, Support, and Resources Designed for DP Solutions' Clients

Thank You for Choosing DP Solutions as Your Trusted IT Services Partner!

Here you will find valuable resources and information that will help you make the most of our partnership together.

Service Desk Support:
24x7 Service Line: 410-720-1220
Email: help@dpsolutions.com 

 Sales Support:
Phone: 410-720-3300 x2
Email: sales@dpsolutions.com 
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Support Links

Remote desktop assistance
 
Quickly submit and track service tickets for fast and effective support. 
 
Place a request for a new workstation or device. 
 
How to access support outside of normal business hours. 
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Onboarding Resources

The Onboarding Process
Learn about the first steps in our partnership.
 
Submitting service tickets the right way helps us resolve issues faster.
 
Here's a quick walk through of what to expect after you submit a service ticket.
 
Real-time dashboards of service metrics, tickets, inventory, and satisfaction.
 
Start the onboarding process by filling out the New Client Information Sheet.
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Client Satisfaction Surveys

One-click surveys are included with every completed Service Ticket.
 
Share your feedback on your onboarding experience with DP Solutions.
 
We aim to deliver an enjoyable experience. Share how your project went.
 
Help us ensure we're exceeding your expectations by sharing feedback from your Quarterly Business Review (QBR).
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