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Managed IT Services Plan

Confidence Plus: Comprehensive IT Support for all Systems and Users

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Discover the benefits and features that set our Confidence Plus Managed IT Services Plan apart.

Managed IT Services: What You Get​
The Benefits of Managed IT Services
Confidence Plus Managed IT Services FAQ​
DP Solutions offers Confidence Plus (video), a feature-rich Managed IT Service Plan, which includes Security Plus, a robust cybersecurity service, with many available options for customization, including backup and disaster recovery and additional managed security services.
 
Confidence Plus provides 24x7 service desk support for unlimited remote and on-site support along with antivirus protection and management, monitoring, and maintenance services.
 
See the table below for a detailed overview of the services included in this all-inclusive monthly IT support plan.
 
Denotes services available for an additional monthly fee or as separately quoted/approved projects.

What You Get

Discover the Benefits of the Confidence Plus Managed IT Services Plan.

24x7 Service Desk Support
24x7 Server & Network System Monitoring
Dedicated Technology Success Team
Standards & Alignment Assessments with Strategic Technology Planning
Quarterly Business Review (QBR) Meetings & Monthly Summary Reports
Customized & Interactive Real-time Online Service Reporting Dashboard
Remote Service & Support (unlimited as needed)
On-site Service & Support (unlimited as required)
Advanced Endpoint Detection & Response (EDR) Solution
Managed Backup & Disaster Recovery Solution
Backup Systems Management & Support
Annual Disaster Recovery Testing & Reporting
Endpoint Encryption & Management for Windows and Apple Devices
Microsoft Office 365 Environment Management
Microsoft Office 365 Backup Solution
Enterprise Antispam Solution w/ Data Loss Prevention (DLP)
Security Plus Managed Services - DP Solutions' comprehensive cybersecurity suite:
  • Phishing Testing & Security Awareness Training
  • O365 Multi-Factor Authentication (MFA) Enforcement
  • Annual Vulnerability Assessments & Consulting
  • Enhanced Network Hardening Project & Consulting
  • Enhanced Microsoft O365 Hardening Project & Consulting
  • Compliance and Audit Support Consulting
  • Managed MDR-driven SOC-as-a-Service Solution
  • Support from the DPS Cybersecurity Team
Patch Management, Preventative Maintenance & Network Administration
Managed Security & Firewall Management Services
Networking Management Services
System Procurement, System Standardization & Configuration Management
Online Client Service & Support Portal
Equipment Inventory, Software Licenses & Warranty Management
Comprehensive Network Documentation Solution
Professional Services & Project Services Labor
Endpoint Replacement, Reconfiguration & Relocation Labor
Mobile Device Management (MDM) Solutions
Managed SOC-as-a-Service w/ Security Information and Event Management (SIEM) Solution

Explore Our World-Class IT Services

Leveraging cloud technology helps simplify your network infrastructure, providing a high level of access to your data, emails, documents, and applications, and increases scalability. Cloud services also include:

  • Perimeter spam and virus filtering
  • Hosted emails
  • Offsite data storage
  • Virtual servers
  • Virtual desktop (VDI) services
  • Remote application delivery services
  • Remote backup

Learn More About Cloud Services

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From antivirus protection to 24-hour systems monitoring to remote support, we can be your backbone for IT support. Let us restore confidence in your network’s performance and reliability.
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