What You Get When You Invest in Confidence!

Confidence Plus is a complete managed IT solution for your organization, which provides a total Managed IT Service Plan for all systems and users. This comprehensive IT support plan includes the following:

Services Overview

Confidence Plus

24x7 Service Desk Support

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24x7 Server & Network System Monitoring

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Patch Management, Preventative Maintenance & Network Administration

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Backup Systems Monitoring & Management

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Antivirus & Antispyware Protection

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DNS-Layer Internet Protection

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Managed Security Services Monitoring & Management

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Managed Networking Systems Monitoring & Management

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Equipment Inventory, Software Licenses & Warranty Management

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Vendor Management Assistance

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Technology Planning & Recommendations

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System Procurement & Configuration Management

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Executive Summary Reports

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Quarterly Review Meetings

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Dedicated Account Management Team

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Online Client Service & Support Portal

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PC Adds, Moves & Changes

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Remote Service & Support (unlimited as needed)

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Onsite Service & Support (unlimited as required)

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Project Services Labor 

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Mobile Device Management (MDM) Solutions

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ReverseGear Backup & Disaster Recovery Solution 

available

Vulnerability Testing & Reports 

available

Phishing Testing & Reports 

available

End-User Security Training & Reports 

available

Compliance Standards & Regulations Consulting 

available

Managed SOC-as-a-Service w/ Security Information and Event Management (SIEM) Solution 

available

 

Request a Proposal for Managed IT Services