DP Solutions offers Confidence Plus, a feature-rich Managed IT Service Plan with many available options for customization, including backup and disaster recovery and additional managed security services. Confidence Plus provides 24x7 service desk support for unlimited remote and on-site support along with antivirus protection and management, monitoring, and maintenance services.
* Services available for an additional monthly fee or as separate quoted/approved projects.
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Services Overview |
Confidence Plus |
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24x7 Service Desk Support |
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24x7 Server & Network System Monitoring |
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Backup & Disaster Recovery Solution w/ Anti-Ransomware Protection |
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Backup Systems Management w/ Disaster Recovery Testing |
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Patch Management, Preventative Maintenance & Network Administration |
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Advanced Endpoint Protection w/ Endpoint Detection & Response (EDR) Solution |
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Microsoft Office 365 Tenant Management & Security Management |
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Microsoft Office 365 Backup Solution |
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Enterprise Antispam Solution w/ Data Loss Prevention (DLP) |
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Managed Security & Firewall Management Services |
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Managed Networking Management Services |
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Equipment Inventory, Software Licenses & Warranty Management |
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Vendor Management Assistance & 3rd Party Vendor Support Services |
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System Procurement, System Standardization & Configuration Management |
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Quarterly Business Review (QBR) Meetings & Monthly Summary Reports |
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Standards & Alignment Assessments w/ Strategic Technology Planning |
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Customized & Interactive Real-time Online Service Reporting Dashboard |
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Online Client Service & Support Portal |
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Remote Service & Support (unlimited as needed) |
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On-site Service & Support (unlimited as required) |
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Dedicated Technology Success Team |
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Professional Services & Project Services Labor* |
available |
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Endpoint Replacement, Reconfiguration & Relocation Labor* |
available |
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Multi-Factor Authentication (MFA) Solutions* |
available |
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available |
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available |
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available |
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Managed SOC-as-a-Service w/ Security Information and Event Management (SIEM) Solution |
available |
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Managed Risk Assessments & Continuous Vulnerability Testing* |
available |
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Compliance Standards & Regulations Consulting* |
available |
From antivirus protection to 24-hour systems monitoring to remote support, we can be your backbone for IT support. Let us restore confidence in your network’s performance and reliability.
