Client IT Solution Case Studies
A look at what’s working
We base our success on the success of our customers. Whether they’ve come to us for a software recommendation or a holistic shift in the way they handle their IT, we’re proud to say that for over 40 years we’ve helped organizations in many different industries build IT systems that propel their business forward. Here are a few examples:
Non-Profit Organization | 100 Employees
This Baltimore-based non-profit organization was outgrowing their existing shared remote desktop environment, which was limiting user productivity and causing administrators to spend a lot of valuable time on support issues. The lack of suitable resources was leading to employee dissatisfaction, as technical difficulties kept the staff from performing their duties effectively. Essentially, the organization’s existing environment was no longer working for them. That's when DP Solutions brought the idea of Virtual Desktop Infrastructure (VDI) to the table.
Accounting Firm | 20 Employees
As a new company stemming from an established accounting firm, the client initially sought out DP Solutions for help implementing an IT infrastructure for the new business. The president and co-owner explained that he, “engaged a few firms to do this role, each with various levels of experience, but there was no one who even came close to DP Solutions.” As the firm grew, so did the amount of files and accounts. That’s when they engaged DP Solutions for a more manageable cloud IT solution.
Automobile Insurance | 100 Employees
After a negative experience with their prior disaster recovery provider, this Baltimore-based automobile insurance company sought a new disaster recovery provider who would give them the time and attention they needed. With a high-volume of sensitive data processed on their server, the security of their data was a focal concern. The company wanted to secure their in-house code so that it not only allowed for easy and consistent data transmission, but also managed their data through a protected outlet. The company also requested frequent tests of their disaster recovery plan.
Homeowner's Insurance Company | 15 Employees
DP Solutions has worked with this Baltimore-based insurance company for over a decade, with our staff and data center acting as their IT department. DP Solutions provides content filtering, hardware, servers and workstations for the company’s computer systems and our technicians visit the business on a weekly basis to make sure that their system is running smoothly. More recently, the company approached DP Solutions to create and implement a disaster recovery plan. As a home insurance provider, it is essential that saff be able to quickly access the most up-to-date data in case of an emergency.
Employment Services Industry | 25 Employees
When this employment services firm began its partnership with DP Solutions, they were looking to eliminate their dependence on in-house IT personnel. They also wanted a reliable infrastructure that would allow them to consolidate the time and resources spent on managing their data, as well as a scalable, cost-effective data protection plan.
Non-Profit Organization | 100 Employees
When this Baltimore-based non-profit organization began its partnership with DP Solutions, significant troubleshooting was needed for an on-site server. Remote users were encountering connection issues and as a result, configuration support became a high priority. Additionally, the organization wanted to improve the reliability and security of their database while still maintaining primary control of its internal infrastructure. “Our selection of DP Solutions was in part a result of their approach to solutions having an appropriate return in investment,” said the organization’s CFO. “They approached the project like a business partner (rather than sales) and engaged us in conversation to get to the best solution.”
Non-Profit Organization | 45 Employees
With aging and worn out hardware, slow servers, and inconsistent IT support, this Baltimore-based non-profit organization was in need of DP Solutions’ assistance. They were concerned about the security of their data and wanted to incorporate reliable servers, network protection and disaster recovery into their IT infrastructure.
We think it’s important that you don’t just hear from us. When you’re looking for a trusted IT partner, you’ll want to carefully consider referrals from the people that have already worked closely with them.
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“I would personally like to thank the staff at DP Solutions for all the tech support and courteous service that myself and the immediate staff at my company have come to rely on and enjoy over the past year. I look forward to a new year filled with the same reliable relationship!” – Barry, Textile Solutions Company
“I am very pleased with the way DP Solutions has supported our company and all of our questions and requests. Dave and Jefferson have been fantastic and very, very patient. In my eyes they have gone above and beyond my expectations and made my life so much easier.” – Bob, Building Services Company
“DP Solutions has gone beyond just a contract, they're dedicated to us.” – Barry, Textile Solutions Company