Secure Managed Network Services | IT Support & Solutions

Managed IT Services Give You a Competitive Advantage

With Confidence Plus, DP Solutions' monthly managed IT service program, your technology will always be up-to-date, running optimally, and fully secure. This comprehensive service ensures continuous monitoring, proactive maintenance, timely updates, and robust security to minimize downtime and protect against threats.

Our expert IT team provides ongoing support, allowing you to focus on your core business while we take care of your technology needs. With Confidence Plus, you're not just maintaining your IT systems—you're empowering your business to thrive.

The Benefits of Confidence Plus Managed IT Services

With Confidence Plus, DP Solutions' monthly managed IT service program, you’ll ensure that your technology remains current, operates at peak efficiency, and is protected from potential threats. Here, we've detailed some of the benefits of the plan.

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Unlimited IT Service Desk Support: Contact us any time day or night. We’ll work with you until we find the solution.

Proactive Maintenance and Security Updates: You won’t even need to think about your network—we’ll take care of updates and issues for you.

24x7 Monitoring: We don’t sleep so that you can. We’ll consistently monitor and handle any issues before they come up.

Office Pro Subscription through Microsoft cloud licensing: Ensure you have the latest and greatest versions without having to worry about licensing!

Virus and Spyware Protection: Includes SentinelOne prevention, detection, response, and threat hunting, managed by DP Solutions so you’re always up to speed.

Technology Planning: As your business advances, your technology will keep pace.

Proactive managed services offer several valuable IT management advantages:

Reduces the time that an IT staff spends fixing problems

Problems are anticipated as opposed to reacted upon

Automates labor-intensive processes and frees additional resources

Mitigates downtime and ensures better SLA compliance

End users’ productivity is protected

Cultivates a more strategic environment for broader business impact

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Maximize Your Network’s Efficiency, Up-to-Date Status, and Reliability

Your computer network will be more effective:

We’ll analyze your entire organization to optimize your network. Since different functions may require their own workstation and networking processing power and operation levels, we’ll work with you to understand each area’s unique needs. Then, we’ll deploy the infrastructure (workstations, servers, storage devices, routers, and switches), software and other components (copiers, scanners, telephone systems, office software, messaging software, mobile applications, and intranet or Internet applications) that facilitate your business. Finally, we’ll monitor and adjust to ensure peak performance.

Your computer network will be up-to-date:

We’ll keep your network as up-to-the-minute as possible, by tracking hardware and software licenses, warranties, and maintenance contracts, and upgrading old equipment to keep you current. We’ll also help you align your technology strategy with your evolving business goals.

Your computer network will be reliable:

From a remote location, we’ll oversee your firewalls, servers, workstations, and critical network components, proactively applying software fixes and recent updates, so you can rest easy, knowing that potential hackers, viruses, spam, malware, and other risks are far at bay, and software bugs can’t bug you.

How we work:

We assess your computer network and each department’s specific requirements to generate a detailed report and estimate for any corrections. We also provide an inventory and optional improvement recommendations.
We implement recommended enhancements and begin monitoring the systems.
Our network monitoring software detects and reports issues instantly through a robust trouble ticket system.
We automate IT tasks and gather the data to discern trends that can be used to improve the system.
Armed with this valuable data, we meet with you regularly to review your network and computers’ performance, prepare for upcoming business needs, and provide overall recommendations to keep your technology optimized.

Leveraging cloud technology helps simplify your network infrastructure, providing a high level of access to your data, emails, documents, and applications, and increases scalability. Cloud services also include: