Our Healthcare & Insurance clients appreciate our dedicated and expert staff members so much that they call them out by name. Our team even led one client to sing our praises in verse.
“WE WERE LUCKY TO HAVE DP SOLUTIONS ON OUR SIDE.”
"If it is not a poem, is it really a love story?
It was the beginning of the year and my resolution still new. I am pretty sure that I wanted to lose a pound or two. However, time went by and I never began. It was not long before things sort of hit the fan.
It looked like an e-mail from a while back. Our company quickly learned we were hit by a cyber-attack. An employee fell for their clever phishing scam. If only that e-mail had gone into their spam!
We were lucky to have DP Solutions on our side. They were with us every step of this crazy roller coaster ride. Thank goodness for our backups and disaster recovery contract. However, some of our software vendors were very slow to react.
In the end I lost a few pounds from all of the stress. We learned a lot from this whole mess. This can happen to anyone even if you don’t agree It is important to have a reliable IT company just like DP."
- L.J., Healthcare Organization
“DP SOLUTIONS IS READILY ACCESSIBLE WHEN WE NEED SUPPORT AND ARE DEDICATED TO MEETING ALL OUR TECHNOLOGY NEEDS.”
“We finally found a company that is a team and that works with us toward the same goals. We ultimately decided to work with DP Solutions because they had a lot of good people we could work with, we had built a solid relationship, and their treatment of us from the beginning met or exceeded our expectations. They were genuine and real. We look forward to growing our relationship.”
- Ana, IT Manager, Medical Practice
“DP SOLUTIONS HAS COMPLETELY ELIMINATED IT AS ONE OF MY CONSTANT ATTENTION HEADACHES.”
“The single biggest benefit to working with DP Solutions is having a dedicated person to our account. It has completely eliminated IT as one of my constant attention headaches. I think the quality of the service and the fact that all of our customer details are accessible to everyone at the company is much better than past IT groups.”
- Pamela, Office Manager, Medical Practice
"As always, very professional and resolved my problem quickly.”
- Ann, Pediatric Practice
“EXCELLENT SERVICE I HAVE COME TO VALUE”
"Matt continues the excellent service I have come to value with DP Solutions. Efficiency, expertise and effectiveness describe the interactions with the engineers there.”
- Susan, Mental Health Practice
"The Technicians are so knowledgeable and take time to explain what's being done.”
- Tamika, Mental Health Practice
“PROMPT AND PROFESSIONAL.”
"Prompt, professional and excellent service with good customer service.”
- Michele, Mental Health Practice
“EXPERIENCED AND TECHNICALLY MORE THAN COMPETENT.”
"Jacob Winans was knowledgeable and communicative. Jacob, in a very disciplined manner, worked through several processes to identify the issues and make needed corrections. He was thorough, and from the perspective of a non-technical person, appeared to be experienced and technically more than competent.”
- Salli, Community Health System
“NO EXTRA CHARGE AND EXTENDED HOURS.”
"I am very pleased that you have tech support as early as 6am at no extra charge. (also extended evening hours!)”
- Edith, Optometrist
See how a Baltimore-based insurance company went from an aging and costly IT system to a modern cloud-based platform that prioritizes security and supports their remote workforce.
Read about a Baltimore-based automobile insurance company that sought out DP Solutions to update their network servers and implement a disaster recovery strategy inclusive of 24x7x365 tech support.
“WORKING WITH DP SOLUTIONS GIVES ME PEACE OF MIND.”
“Working with DP Solutions gives me peace of mind. They manage the stuff for me that I don’t know how to manage. I am not an IT person, but I have to know my IT needs are being taken care of. I rest easy knowing that reliable IT support is just a phone call away.”
– Sharon, President, Insurance Company
“REALLY APPRECIATE THEIR PATIENCE.”
"I always have great service when I have to speak with DPS. I really appreciate their patience. Especially when you're not computer savvy. They need all the patience they can get!”
- Lillian, Homeowners Insurance
“WILL GREATLY IMPROVE PRODUCTIVITY THIS YEAR.”
"My request was handled very quickly and I was able to get the calendars that I needed shared with my coworkers which will greatly improve productivity this year. Thanks.”
- Annie, Homeowners Insurance
“THE BEST TECH!”
"Juan not only helped me determine the problem but taught me how to handle the issue without his assistance! The best TECH!”
- Terry, Business Insurance
“I TOTALLY RECOMMEND DP SOLUTIONS!”
"DP Solutions is THE BEST! Their customer service is always professional, and they respond very quickly! We have always been happy with the quality of their work, and they literally solve all our problems (at least the ones associated with computers)! I totally recommend DP Solutions!"
- Kim, Recovery Center
“EXCELLENT CUSTOMER SERVICE.”
"Charles has excellent customer service skills. He immediately took to task on my issue. He gained my confidence especially that he sought out additional information. Thank you Charles!"
- Sonja, Senior Living Facility
“OUTSTANDING WORK BY A TEAM DEDICATED TO QUALITY SERVICE!”
"This has been a monumental effort that could not have been successfully completed without you. On behalf of our organization, please know your many efforts and hours are greatly appreciated. Outstanding work by a team dedicated to quality service!”
- Mary, Executive Director, Senior Living Facility