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Client Testimonials

 

Healthcare & Insurance

Healthcare and insurance organizations depend on technology that is secure, reliable, and compliant with industry regulations. We provide the responsive support and expert guidance these highly regulated industries require. From safeguarding sensitive patient and policyholder data to ensuring systems run smoothly around the clock, we deliver IT solutions that help healthcare providers and insurance companies stay compliant, efficient, and focused on serving their clients and patients.

Modernizing Healthcare IT: From Paper and DOS to a Fully Virtualized, Remote-Ready Environment

Learn how DP Solutions helped this medical organization transition from their DOS and paper-based medical practice application to a fully virtualized environment supportive of their remote workforce.

What Our Healthcare Customers Are Saying

“MY BUSY MEDICAL PRACTICE HAS NEVER BEEN IN SUCH A STABLE AND SAFE IT ENVIRONMENT”

"I have been a long time client of DP Solutions (formerly Choice Technologies) and have always been so pleased with their service, communication and follow thru!  DPS has always made a point to communicate clearly (not using IT jargon!) and to follow up and follow thru - both so important in today's business environment.  My busy medical practice has never been in such a stable and safe IT environment, having been improved each year that we have been a part of DPS.  We truly appreciate the team approach taken, and the always prompt, friendly and clear assistance that we receive!"

-Anne B., Medical Practice

“DP SOLUTIONS ALWAYS DOES THEIR BEST AND THEY GET THE JOB DONE”

"I have learned a lot from DP Solutions over the years. Every person that I have encountered at DP Solutions for issues at our office has been very helpful and follows through on our issues until they are resolved. They have to deal with our other vendors that are not as responsive and those vendors can be frustrating. However, DP Solutions always does their best and they get the job done. I definitely recommend DP Solutions for your IT needs."

- Linda J., Eye Care Center

“DP SOLUTIONS IS READILY ACCESSIBLE WHEN WE NEED SUPPORT AND ARE DEDICATED TO MEETING ALL OUR TECHNOLOGY NEEDS.”

“We finally found a company that is a team and that works with us toward the same goals. We ultimately decided to work with DP Solutions because they had a lot of good people we could work with, we had built a solid relationship, and their treatment of us from the beginning met or exceeded our expectations. They were genuine and real. We look forward to growing our relationship.”

- Ana, IT Manager, Medical Practice

“DP SOLUTIONS HAS COMPLETELY ELIMINATED IT AS ONE OF MY CONSTANT ATTENTION HEADACHES.”

“The single biggest benefit to working with DP Solutions is having a dedicated person to our account. It has completely eliminated IT as one of my constant attention headaches. I think the quality of the service and the fact that all of our customer details are accessible to everyone at the company is much better than past IT groups.”

- Pamela, Office Manager, Medical Practice

“VERY PROFESSIONAL.”

"As always, very professional and resolved my problem quickly.”

- Ann, Pediatric Practice

“SO KNOWLEDGEABLE.”

"The Technicians are so knowledgeable and take time to explain what's being done.”

- Tamika, Mental Health Practice

“PROMPT AND PROFESSIONAL.”

"Prompt, professional and excellent service with good customer service.”

- Michele, Mental Health Practice

“EXPERIENCED AND TECHNICALLY MORE THAN COMPETENT.”

"Jacob Winans was knowledgeable and communicative. Jacob, in a very disciplined manner, worked through several processes to identify the issues and make needed corrections. He was thorough, and from the perspective of a non-technical person, appeared to be experienced and technically more than competent.”

- Salli, Community Health System

“NO EXTRA CHARGE AND EXTENDED HOURS.”

"I am very pleased that you have tech support as early as 6am at no extra charge. (also extended evening hours!)”

- Edith, Optometrist

Strengthening Resilience with 24/7 IT Support and Disaster Recovery

Discover how a Baltimore-based automobile insurance company partnered with DP Solutions to modernize their network infrastructure and safeguard their operations. With 24x7x365 technical support and a robust disaster recovery plan, the company can now operate with confidence, knowing their systems are secure, reliable, and prepared for the unexpected.

What Our Insurance Customers Are Saying

“SERVICE IS THE BEST”

"Service is the best! I do a lot of work on weekends, and it is comforting to know that you are there for IT problems!!! Thank you!"

Kathy G., Insurance Agency

“THEY PROVIDE QUALITY AND INDIVIDUALIZED SERVICE.”

"The company I work for has an over 20 year partnership with DP Solutions! I have the experience of working with DPS for over 16 years. We have gone from using quill pens to working in a Cloud environment. DPS has been there every step of the way (at least once we started using computers - not when we were using quill pens). Every individual at DPS is extremely helpful and gets the job done. They provide quality and individualized service by listening to and learning the needs of their clients. We would not have stayed with the same company for over 20 years unless they provide above par service."

- Lisa S., Homeowners Insurance

“WORKING WITH DP SOLUTIONS GIVES ME PEACE OF MIND.”

“Working with DP Solutions gives me peace of mind. They manage the stuff for me that I don’t know how to manage. I am not an IT person, but I have to know my IT needs are being taken care of. I rest easy knowing that reliable IT support is just a phone call away.”

– Sharon, President, Insurance Company

“WILL GREATLY IMPROVE PRODUCTIVITY THIS YEAR.”

"My request was handled very quickly and I was able to get the calendars that I needed shared with my coworkers which will greatly improve productivity this year. Thanks.”

- Annie, Homeowners Insurance

“REALLY APPRECIATE THEIR PATIENCE.”

"I always have great service when I have to speak with DPS. I really appreciate their patience. Especially when you're not computer savvy. They need all the patience they can get!”

- Lillian, Homeowners Insurance

“WE WERE LUCKY TO HAVE DP SOLUTIONS ON OUR SIDE.”

"If it is not a poem, is it really a love story?

It was the beginning of the year and my resolution still new. I am pretty sure that I wanted to lose a pound or two. However, time went by and I never began. It was not long before things sort of hit the fan.

It looked like an e-mail from a while back. Our company quickly learned we were hit by a cyber-attack. An employee fell for their clever phishing scam. If only that e-mail had gone into their spam!

We were lucky to have DP Solutions on our side. They were with us every step of this crazy roller coaster ride. Thank goodness for our backups and disaster recovery contract. However, some of our software vendors were very slow to react.

In the end I lost a few pounds from all of the stress. We learned a lot from this whole mess. This can happen to anyone even if you don’t agree It is important to have a reliable IT company just like DP."

- L.J., Healthcare Organization

For over 50 years, we’ve helped Healthcare & Insurance Organizations achieve remarkable milestones by optimizing their IT systems with tailored solutions. Request a proposal to discuss your unique business needs with one of our experts.