Our clients at Associations and Nonprofits appreciate how we take the stress out of solving technology problems. We are always available, and we constantly reach out to make sure everything is going smoothly along the way.
Read about how DP Solutions helped this large non-profit organization overhaul their IT environment by implementing a Cloud system and remote-friendly end-user applications, such as Microsoft OneDrive and Office 365.
“THEY ARE COMMITTED TO PROVIDING TOP-NOTCH SUPPORT TO THEIR CLIENTS”
"I am writing to express my deepest gratitude for the exceptional service I received from your team. I am incredibly impressed by the level of expertise and customer service displayed by the entire DP Solutions team. It is evident that they are passionate about what they do and are committed to providing top-notch support to their clients. Their dedication has undoubtedly earned my trust and loyalty, and I will not hesitate to recommend DP Solutions to anyone in need of reliable IT support. Thank you once again for the exceptional service."
Ahmad, Non-Profit
“DP SOLUTIONS WAS SWIFT AND KNOWLEDGABLE”
"I had a positive experience with DP Solutions. We needed to make an update to our domain. This was necessary once in the past, and it was an absolute struggle with our previous provider. DP Solutions was swift and knowledgeable, and they had no hesitation or challenge with implementing the update. They also followed up to ensure that it was accurately reflected on our end."
Stephanie G., Non-Profit
“ONBOARDING WAS A BREEZE!”
"The whole DP Solutions team was remarkable, agile and very informative. The onboarding was a breeze!"
Lenny, Non-Profit
“EXCELLENT IT SERVICE EVERY TIME”
"DP Solutions assistants are always timely, patient, knowledgeable, and successfully in resolving any IT issue I may be having. I am never reluctant to call because I get excellent IT service every time!"
Lisa W., Non-Profit
“I COULDN'T COMPLETE MY WORK WITHOUT THEIR HELP”
"DPS Returns calls really quickly and knows how to fix my IT problems. I couldn't complete my work without their help."
- Pesha R., Association
“MY STAFF RAVES ABOUT THEIR INTERACTIONS WITH THE DP SOLUTIONS HELP DESK”
"We have worked with DP Solutions for a year and it has been a great experience. My staff raves about their interactions with the DP Solutions help desk staff. IT is not my expertise and they help me make decisions on the best direction for the organization and explain everything to me. We converted to Microsoft 365 early on in the pandemic while most of our staff are telecommuting. It went very smoothly."
- Debra S., Association
“IF YOU ARE LOOKING FOR AN MSP, I WOULD SERIOUSLY CONSIDER DPS”
"Early this year, I started as the Director of Strategic Technology for an organization that had never had an internal IT person before. What I found at the time was that the relationship with DPS was strained and there were many at the company that wanted to ditch and run. Upon realizing this, I took my concerns to DPS.
DPS had just assigned us a new customer service representative, Jeff Allan. Together Jeff and I were able to implement some practices to ensure both parties were communicating effectively and our organization was getting what we needed.
After almost a year, the relationship is strong and DPS is providing great service. Helpdesk is super responsive, unfinished projects were completed, we have worked together to developed a plan to move our file server to sharepoint, and DPS helped to deploy laptops for more than half the company.
If you are looking for an MSP, I would seriously consider DPS. Keep in mind the client should always have someone internally to manage the relationship."- Daniel A., Association
“WE LOVE WORKING WITH DPS”
"We love working with DPS. They are not just a provider, but an active part of our team. Thanks for all that you do!"
- Polly B., Association
“A NIGHT AND DAY DIFFERENCE”
"I am happy our organization is now a client of DP Solutions, as it has been a night and day difference compared to our last vendor."
- Sara C., Non-Profit Organization
“THIS IS WHAT GOOD SERVICE LOOKS LIKE!”
"It's 6pm. It's Friday. Of course I waited until the absolute last possible minute. Yet Christopher took the time to help me install an application I need to use over the weekend for a big project coming due next week. This is what good service looks like. Take note all ye managers. I'd also like to thank Charles who reached out no less than 17,000 times this week while I was inundated with other projects. Much appreciated on all fronts."
- Bill A., Association Organization
“THEY ARE ALWAYS SO HELPFUL...AND THEY HELP US QUICKLY!”
"I love DP Solutions … they are always so helpful, easy to talk to, and they help us quickly. No matter who you speak to, they are also friendly, and willing to assist."
- Amy, Non-Profit Organization
“YOUR TEAM IS A BREATH OF FRESH AIR AND IS HELPING TO MOVE OUR ORGANIZATION FORWARD.”
"So nice to interact with DP Solutions- professional, efficient and outstanding customer service. Such a huge difference from our prior contractor.”
I often hear feedback like this and wanted to take the time to share and say THANK YOU! Everyone at DP Solutions has made life easier for our coworkers and IS team. Your team is a breath of fresh air and is helping to move our organization forward."
- Jen, Non-Profit Organization
“THE PROS AT DP KNOW HOW TO IDENTIFY POTENTIAL THIEVES”
"Lately, spammers are getting very clever with using the logos of known companies to try to get into computer systems. Thankfully, the pros at DP know how to examine for the 'fingerprint' that identifies the potential thieves."
- Marge, Non-Profit Organization
“HIGHLY RECOMMEND!”
"The staff at DP Solutions is unusually patient and exceptionally knowledgeable. They can turn a stressful experience into a pleasant one in minutes. HIGHLY RECOMMEND!!"
- Kathleen, Non-Profit Organization
“A PLEASANT EXPERIENCE!”
"It’s always a pleasant experience dealing with the staff of DP Solutions. They are very knowledgeable, professional and a nice group of people!"
- Cathy, Non-Profit Organization
“AMAZING CUSTOMER SERVICE SKILLS”
"This company takes the time to know what the issue is and help see the problem through to its resolution. They have amazing customer service skills and are wonderful to talk to during what is usually a stressful, technology non-functioning, time.
Thank you DP Solutions for helping with my tech problems!”
- Elaine, Nonprofit Organization
“I HAVE GREAT CONFIDENCE IN DP SOLUTIONS' ABILITY TO QUICKLY RESOLVE ISSUES.”
"It’s very reassuring to have quick replies and service from DP when we're out on the road, doing events, and on a short time frame!
It's great that they are so concerned about even the little things that don't work exactly right for us! Also, great follow up to be sure nothing else is affected after doing the work originally requested!
As time goes on, I have great confidence in DPS staff's ability to quickly resolve issues that prevent me from working or, at the minimum, slow me down from being fully productive!
I’m glad DP has a grip on our systems and can take care of those of us who work in the field!”
- Marguerite, Nonprofit Organization
“IF WE DIDN'T HAVE A TECHNOLOGY PARTNER LIKE DP SOLUTIONS, I WOULD DEFINITELY HAVE A LOT MORE SLEEPLESS NIGHTS.”
“DP Solutions is our technology partner, they solve a variety of issues for us, anything from where we just can’t get to a help desk request or we have a major problem that happens to pop up and we need help. If we didn’t have a technology partner like DP Solutions, I would definitely have a lot more sleepless nights.”
- John, Technology Manager, Nonprofit
Find out what our Managed Services can do to lower the stress level at your company. Ask for a proposal from DP Solutions.
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