DPS TechNiques Academy

Computer How-Tos

Explore the DPS TechNiques Academy to learn easy ways to use your computer more efficiently.

Gaining Access to Your Company's VPN
As a client of DP Solutions, we are more than happy to help you gain access to your company’s VPN by following these steps.
How to Access & Use Proofpoint
Proofpoint Email Protection helps secure and control your inbound and outbound email. This video shows you how to use this great tool.
How to Create a Strong Password

Simple guidelines on how to create and manage strong, complex passwords.

How to Put in a Service Ticket

What are the best ways to get support from DP Solutions? This quick video shows how clients can place service requests with us!

Computer Names and Other Properties

Learn more about your computer and how to measure it's levels of memory and capabilities.

BrightGauge: Personalized Data Dashboards

Learn about BrightGauge, a tool we offer to clients that provides personalized, real-time dashboards of your service metrics, including service tickets, inventory & satisfaction.

Display & Sound Settings

Discover simple ways to set up your sound and display settings to optimize your computer experience. 

Using Keyboard Shortcuts (Hot Keys)

Learn simple keyboard shortcuts (hot keys) that will make your work life easier by reducing extra clicks and saving time. And don't forget to download our Hot Keys Cheat Sheet! 

How to Create a Shortcut Icon

Shortcut icons are incredibly easy to make and can improve your productivity by allowing you quick access to files and folders that you use frequently. See how to do it!

VPN 101

Ever since we’ve been working from home, you’ve probably heard the term "VPN" tossed around a lot. But what exactly is a VPN? Why do you need it? And how do you use one?

How to Change Your Password

Changing your Windows password is quick and easy! In this video, Max takes you through the steps you need to take when it's time to change your password.

PC Terminology 101

Learn some basic terminology and best practices when using a browser and search engine.

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