Industry: Insurance
Number of Employees: 15
Location: Baltimore
With only 15 employees, this long-standing Baltimore-based insurance company might have a small staff, but their technology footprint is significant. As an insurance provider, they rely very heavily on their IT systems since any downtime would be extremely costly not just in lost revenue, but also lost productivity and client dissatisfaction.
In 2019, the firm was looking to refresh their existing system. The system was quite large with four (4) physical servers and 16 virtual machines and utilized a sophisticated Managed Backups and Disaster Recovery (MBDR) solution. They used several applications that relied on a SQL database back-end necessitating resource-intensive servers that required a significant investment in infrastructure and hardware locally. This included an Exchange server that relied on the MBDR solution to maintain high availability in the event of a failure since uptime was a high priority for their operations.
Their original system was built to be fast and redundant, but it was very costly to maintain, the equipment was getting old, and the configuration needed to adapt to modern standards. The business experienced many challenges related to the management and maintenance to this system that were difficult to control for, including several power and Internet outages. They knew the system would need to be replaced and it was their priority to get the technology physically out of their office.
With only 15 employees, this long-standing Baltimore-based insurance company might have a small staff, but their technology footprint is significant. As an insurance provider, they rely very heavily on their IT systems since any downtime would be extremely costly not just in lost revenue, but also lost productivity and client dissatisfaction.
In 2019, the firm was looking to refresh their existing system. The system was quite large with four (4) physical servers and 16 virtual machines and utilized a sophisticated Managed Backups and Disaster Recovery (MBDR) solution. They used several applications that relied on a SQL database back-end necessitating resource-intensive servers that required a significant investment in infrastructure and hardware locally. This included an Exchange server that relied on the MBDR solution to maintain high availability in the event of a failure since uptime was a high priority for their operations.
Their original system was built to be fast and redundant, but it was very costly to maintain, the equipment was getting old, and the configuration needed to adapt to modern standards. The business experienced many challenges related to the management and maintenance to this system that were difficult to control for, including several power and Internet outages. They knew the system would need to be replaced and it was their priority to get the technology physically out of their office.
Now that the migration has been completed, the staff’s experience has been positively impacted by the firm’s migration to the cloud. They now have the flexibility to work from anywhere and productivity has greatly improved.
Employee satisfaction with technology has greatly improved as they now enjoy a positive technology experience. They have also been able to shift to remote working conditions seamlessly as current events demanded staff work from home more than in the past.
Had they decided to stick with a locally hosted solution, the client would have had to spend around $200,000 in capital investment to replace, configure, and deploy hardware. Migrating to the Cloud helped the organization save money by eliminating the need to purchase hardware and software.
The feedback DPS has received from the CEO has been outstanding, and DPS was happy to be a part of a solution to make their environment more conducive to today’s business needs.
